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Responsible Gaming
Gambling should be an enjoyable form of entertainment, not a way to make money or manage financial difficulties. Caesars Casino supports safer gambling and encourages every player to stay in control, understand the risks and seek help early if gambling stops being enjoyable.
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Gamble for entertainment
Before you play, consider what gambling means to you and how it fits within your wider budget. Gambling outcomes are based on chance, and there is no reliable strategy that can guarantee a win. A previous result does not make a future result more or less likely, and a losing run is not a reason to increase your stake. Treat every wager as an entertainment expense that may not be returned.
In this article
Only gamble with money you can afford to lose after covering essential costs such as rent or mortgage payments, food, utilities, transport, education and other regular commitments. Do not use borrowed money, credit intended for essential expenses or money set aside for someone else. If gambling would affect your ability to pay bills or meet your responsibilities, do not play.
Set personal boundaries before playing
- Decide how much time and money you are prepared to spend before you start.
- Keep a record of deposits, wagers, withdrawals and the time you spend playing.
- Never chase losses by increasing stakes or continuing to play after your planned limit has been reached.
- Avoid gambling when you are upset, stressed, tired, under the influence of alcohol or affected by medication.
- Take regular breaks and make time for work, study, family, friends, exercise and other interests.
- Do not gamble to solve financial problems or to change your mood.
- Do not treat a win as evidence that you can predict future results or continue playing without risk.
A budget can help you make decisions before emotions become involved. Consider setting a separate entertainment amount for gambling and stopping when that amount is used. A win does not mean you have extra money available for further play, and a withdrawal should not be treated as guaranteed income. If you notice that gambling is taking more time, money or attention than intended, stop and seek support.
Safer gambling tools and account controls
Depending on your account and the services available to you, safer gambling tools may help you manage your play. These tools are designed to support your own decisions. They do not remove the need to monitor your behaviour or seek assistance when gambling is causing harm. Read the information shown in your account carefully before applying a setting, and make sure you understand how it operates.
Deposit and spending controls
A deposit limit can restrict the amount you add to your account over a selected period. If this option is available, choose an amount that fits comfortably within your budget and consider setting it before you begin playing. A limit should be based on what you can afford to lose, not on an expectation of winning. Changing or removing a control may involve a delay or other conditions. Check the relevant account information before requesting a change.
Time and session reminders
Time can pass quickly during a gambling session. If reminders or activity information are available, use them to check how long you have been playing and how much you have spent. When a reminder indicates that your planned session has ended, log out and take a meaningful break. A short pause should not be used as a reason to continue playing beyond your budget.
Time-outs and self-exclusion
A time-out can help you step away from gambling for a chosen period. Self-exclusion is a stronger measure that may prevent access to gambling services for a selected period or until any applicable process has been completed. If you think you may be losing control, consider using a break or self-exclusion option as soon as possible. Do not open another account or use another person’s account to get around a restriction.
Account closure
You may decide that closing your account is the most suitable step. Before requesting closure, review any important account information and follow the instructions provided through the available support or account channels. If you are closing your account because gambling is becoming difficult to control, consider also contacting an independent gambling support service, health professional or financial counsellor. Account closure alone may not address the underlying reasons for harmful gambling.
If a control does not appear to be working as expected, stop gambling and review the available information or support options. Do not rely on technical settings alone to manage your behaviour. Writing down your limit, telling someone you trust and removing easy access to payment methods can provide additional practical support.
Recognising when gambling may be harmful
Problem gambling can affect people from all backgrounds. It may begin gradually, and a person may not recognise the impact until gambling has affected their finances, relationships, work, study or wellbeing. You do not need to wait for a crisis before taking action. Early support can make it easier to regain control.
Possible warning signs
- Spending more money or time gambling than you planned.
- Trying to win back money after a loss or increasing stakes to recover losses.
- Borrowing money, selling possessions or missing payments to fund gambling.
- Hiding gambling activity, account information, losses or transactions from people close to you.
- Feeling restless, irritable or anxious when you try to stop or reduce gambling.
- Thinking about gambling frequently or allowing it to interfere with work, study, sleep or family life.
- Gambling to escape stress, sadness, loneliness, anger or other difficult feelings.
- Returning to gambling soon after deciding to stop.
- Using more than one account or another person’s account to continue gambling.
- Feeling guilt, shame, hopelessness or distress because of gambling.
If any of these signs feel familiar, stop gambling and take a practical first step. You could apply a time-out or self-exclusion, remove stored payment methods, tell someone you trust, review your recent transactions and arrange confidential support. Avoid making major financial decisions while distressed. An independent gambling counsellor, mental health professional or financial counsellor can help you consider your options without judgement.
Supporting someone else
If you are concerned about a family member, friend or colleague, choose a calm and private time to speak with them. Focus on specific behaviours and how they affect the person and those around them rather than using blame or criticism. Encourage them to seek professional advice and offer practical support, such as helping them find an appropriate service. Protect your own finances and wellbeing, and do not lend money to cover gambling losses or debts if doing so may increase harm.
If gambling has contributed to thoughts of self-harm, immediate danger or an urgent mental health crisis, seek emergency assistance in Australia or attend the nearest hospital emergency department. If you are concerned about someone else’s immediate safety, stay with them where it is safe to do so and seek urgent help.
Our approach to player protection
Caesars Casino aims to provide clear information that helps players make informed choices. We may provide account information, safer gambling messages and access to available controls. We may also take steps in line with applicable requirements when activity or information suggests that a player may need additional assistance. These measures are intended to support player wellbeing and may include asking questions, applying restrictions or directing a player to further support.
We cannot guarantee that any tool will prevent gambling harm. Personal responsibility remains important, and players should use the controls available to them and seek independent help when needed. If you have concerns about an account, a safer gambling setting or your ability to control play, use the available support channel on the website and explain the assistance you require. Do not share your password or payment details with another person.
Age, account and personal safety
- Gambling is for adults who meet the applicable age and legal requirements in their location.
- Do not allow children or other unauthorised people to use your account or payment methods.
- Keep your login details private and use device and account security features where available.
- If you believe another person is accessing your account, stop using it and contact support through the website.
- Do not gamble on behalf of another person or ask another person to gamble on your behalf.
- Read the applicable terms, privacy information and responsible gambling guidance before using the service.
- Keep gambling separate from essential household finances and money held for dependants or other people.
Getting independent support
Gambling support services, qualified health professionals and financial counsellors can help you understand your gambling, plan practical changes and discuss the effects on your finances or relationships. You can seek help whether you are gambling online or in other settings, and whether the issue is recent or has continued for a long time. Speaking with someone early is a responsible step and does not require you to wait until your situation becomes severe.
Information on this page is general guidance and is not a substitute for professional medical, legal or financial advice. Gambling laws and support services may differ between Australian states and territories. If you need help, contact an appropriate independent gambling support service, qualified health professional or financial counsellor in your area. Seeking help is a responsible step, whether you are worried about your own gambling or someone else’s.
