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Caesars Casino Terms & Conditions
These Terms and Conditions explain the rules that apply when you visit or use Caesars Casino, including creating an account, accessing games, making payments, using promotions and requesting support. Please read them carefully before registering or playing. By accessing the website or using any service, you confirm that you understand and agree to these terms. If you do not agree, you should not use the website or its services.
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1. General terms and eligibility
These Terms and Conditions form an agreement between you and Caesars Casino in relation to your use of the website, account services, games, payment functions, promotions and any other services made available through the platform. Additional rules may apply to particular games, campaigns, competitions or features. If an additional rule conflicts with these Terms and Conditions, the additional rule will apply to the relevant service to the extent of the conflict.
In this article
You must be legally entitled to use online gambling services in the place where you live and access the website. You are responsible for checking the laws that apply to you before registering or playing. Access may be restricted, suspended or unavailable in some locations. Caesars Casino does not invite anyone to use the website where doing so would be unlawful.
You must meet the applicable minimum age requirement and provide accurate information during registration and whenever your details are updated. We may require evidence of age, identity, address, source of funds or other information before allowing you to use some or all services. Your account may remain restricted until the requested checks are completed.
- You must use your own account and must not create an account on behalf of another person.
- You must keep your username, password and other security information confidential.
- You must tell us promptly if you believe someone else has accessed your account or payment method.
- You must not sell, transfer, lend or otherwise allow another person to use your account.
- You must not use the website for fraud, money laundering, unlawful activity or any purpose unrelated to the available services.
- You must not use automated software, bots, scripts or other tools intended to interfere with the website or games.
You are responsible for reviewing the information displayed before confirming a bet, game entry, deposit, withdrawal or other transaction. A transaction may be rejected, cancelled or reversed where required by law, where an obvious error has occurred, where security concerns arise or where the transaction does not comply with these Terms and Conditions.
2. Accounts, funds and gaming activity
Account management
Only one personal account is normally permitted for each player unless we expressly approve otherwise. If we identify duplicate, inaccurate or suspicious accounts, we may close or restrict an account and review related transactions. Any decision will be made in accordance with applicable law and our verification, security and safer gambling procedures.
You must not use another person’s payment card, bank account, digital wallet or other payment method without proper authorisation. We may ask you to verify that a payment method belongs to you. Deposits and withdrawals may be subject to identity checks, transaction monitoring and other legal or operational requirements.
Deposits and withdrawals
You should only deposit money that you can afford to lose. Available payment methods, processing requirements, minimums, maximums and any applicable fees will be shown on the website or during the relevant transaction. We do not guarantee that every payment method will always be available.
You remain responsible for ensuring that your financial institution or payment provider permits gambling-related transactions. We are not responsible for delays, reversals, declined payments or charges imposed by a bank, card issuer, wallet provider or other third party. You should check your transaction details before confirming a payment.
Withdrawals may be reviewed before being processed. We may request further documents or information where needed to confirm identity, ownership of funds, compliance with legal obligations or adherence to these terms. We will not knowingly permit a withdrawal to be used to conceal unlawful activity. Any unresolved balance will be handled in accordance with applicable law and the circumstances of the account closure.
Games and results
Games are offered subject to their displayed rules, conditions and availability. You should read the rules for each game before participating. A game result recorded by the platform will generally determine the outcome, subject to correction where there is a technical fault, system error, security issue or other circumstance requiring review. If a result or balance is affected by an obvious error, we may correct the error and take reasonable steps to restore the position that should have applied.
You accept that online services can be affected by internet connections, device settings, software, maintenance and events outside our reasonable control. You should not continue to play if your device or connection is not operating properly. We are not responsible for a transaction that is not received because of a failure outside our reasonable control, although we will review reported issues fairly and in accordance with applicable law.
3. Promotions, responsible gambling and privacy
Promotions and bonuses
Promotions, rewards and bonuses are subject to the specific terms displayed with the offer. Those terms may explain eligibility, entry requirements, expiry, qualifying transactions, game restrictions, turnover requirements and withdrawal conditions. You should understand the relevant promotion before accepting it. If no longer available, an offer may not be reinstated unless the applicable offer terms say otherwise.
We may refuse, withdraw, amend or cancel a promotion where permitted by law, including where there is suspected misuse, technical error, duplicate participation, manipulation or a breach of the promotional terms. A promotion must not be used to circumvent account, payment, identity or safer gambling controls. We will not rely on a promotional term to remove a right that cannot lawfully be excluded.
Responsible gambling
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before playing and do not gamble with money needed for rent, bills, food or other essential expenses. Never gamble when affected by alcohol, drugs, stress or other circumstances that may affect your judgement.
- Use available account controls, including deposit, loss, spending, session or time limits where offered.
- Take a break or request a self-exclusion period if gambling is becoming difficult to control.
- Do not chase losses, increase stakes to recover money or borrow money to gamble.
- Seek independent support if gambling is affecting your finances, relationships, work, health or wellbeing.
- If you are concerned about someone else’s gambling, encourage them to seek appropriate help.
Requests for account restrictions or self-exclusion will be handled under the procedures available through the website and applicable law. You must not attempt to open or use another account to avoid a restriction. Responsible gambling tools are designed to support safer play, but they do not remove your responsibility to make informed decisions.
Privacy and communications
Personal information is collected, used, stored and disclosed in accordance with the applicable Privacy Policy and privacy laws. Information may be used for account administration, identity and age verification, payment processing, security, customer support, responsible gambling, legal compliance and service improvement. You should read the Privacy Policy to understand how your information is handled.
By creating an account, you agree to receive service-related communications needed to operate your account. Marketing communications will be handled in accordance with applicable law and any available preferences or unsubscribe options. You must keep your contact and account information current so that important notices can reach you.
4. Suspension, liability and changes
Suspension and closure
You may request closure of your account at any time through the available account or support process. We may suspend, restrict or close an account where required by law, where verification is not completed, where there is suspected fraud or misuse, where responsible gambling concerns arise, or where you breach these Terms and Conditions. We may also suspend a service for maintenance, security or operational reasons.
If your account is suspended or closed, you must not attempt to register a replacement account without approval. We may retain information and records for the period required by law. Closing an account does not remove obligations that arose before closure, including obligations concerning transactions, disputes, unlawful conduct or the protection of confidential information.
Website content and intellectual property
The website, software, text, graphics, logos, designs, game content and other materials are protected by intellectual property rights. You may use the website for personal, lawful purposes only. You must not copy, reproduce, modify, publish, distribute, reverse engineer, interfere with or commercially exploit any part of the website unless permitted by law or authorised in writing.
Liability and events outside our control
The website and services are provided subject to availability. To the extent permitted by law, we do not guarantee that the website will be uninterrupted, error-free, secure from every possible threat or suitable for every device or purpose. Nothing in these terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.
To the extent permitted by law, we are not responsible for loss caused by events outside our reasonable control, including telecommunications failure, internet disruption, equipment failure, cyber incidents, power outages, industrial action, natural disasters, government action or changes in law. You remain responsible for your device, internet access, account security and decisions about whether to gamble.
Changes and complaints
We may update these Terms and Conditions when necessary to reflect changes to services, law, technology, security or business operations. The current version will be published on the website. Where required, we will provide notice of material changes. Your continued use of the website after an updated version takes effect indicates acceptance of the revised terms. If you do not accept a change, you should stop using the services and consider closing your account.
If you have a question or complaint, please use the support or complaints process made available on the website and provide enough information for the matter to be reviewed. We may request account, transaction or identity details to investigate the issue. Complaints will be handled fairly and in accordance with applicable law and any relevant internal procedure. These Terms and Conditions are governed by the laws that apply to the relevant service and your place of residence, subject to any mandatory rights available to you.
